Terms of service
These Terms of Service (“Terms”) govern your use of the AERVENA website and online store operated by ZenReveal LLC (“ZenReveal,” “we,” “us,” or “our”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Use of Our Website
You may use our website for lawful purposes only.
You agree not to use our website to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Submit false, misleading, or fraudulent information
- Use our website for any unauthorized commercial purpose
- Upload or transmit harmful code, viruses, or other malicious material
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.
However, product colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to correct errors, update information, and modify product details at any time without prior notice.
3. Pricing and Availability
All prices displayed on our website are subject to change without notice.
We reserve the right to modify, discontinue, or limit the availability of any product at any time.
If an error results in an incorrect price being displayed for an order, we reserve the right to cancel the order and provide a refund for any amount already paid.
4. Orders
Placing an order through our website constitutes an offer to purchase the selected products.
We reserve the right to accept or decline any order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.
If we cancel an order after payment has been received, we will refund the amount paid for the canceled order.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.
5. Payments
Payments are processed through the payment methods made available at checkout.
By submitting an order, you represent that you are authorized to use the selected payment method.
We may use third-party payment processors to securely process transactions.
6. Shipping and Delivery
Shipping information, estimated delivery times, and applicable terms are described in our Shipping Policy.
We offer Free Shipping and currently ship to customers in the United States and internationally.
Orders are typically processed within 1–2 business days, followed by an estimated shipping period of 7–14 business days.
Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, customs processing, weather, holidays, and other unforeseen circumstances.
7. Returns and Refunds
Returns and refunds are governed by our Return and Refund Policy.
Eligible customers may request a return within 30 days of receiving their order, subject to the conditions described in that policy.
8. Intellectual Property
All content on the AERVENA website, including text, images, graphics, logos, product designs, videos, trademarks, and other materials, is owned by or licensed to ZenReveal LLC unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, sell, or otherwise exploit our website content without our prior written permission.
9. User Content
If you submit reviews, comments, photographs, testimonials, or other content to us, you represent that you have the right to provide that content.
By submitting content, you grant ZenReveal LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with our business and marketing, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping services, or other services.
We are not responsible for the content, policies, security, or practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
11. Disclaimer
AERVENA products are designed for everyday wellness and lower-back comfort.
Information provided on our website is for general informational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
AERVENA is not a substitute for professional medical advice, diagnosis, or treatment.
If you have a medical condition, have recently experienced an injury or surgery, or are unsure whether AERVENA is appropriate for you, consult a qualified healthcare professional before use.
For additional information, please review our Disclaimer.
12. Limitation of Liability
To the fullest extent permitted by applicable law, ZenReveal LLC and its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website or products.
Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by applicable law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless ZenReveal LLC and its affiliates, officers, employees, agents, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your unlawful use of our website.
14. Changes to These Terms
We may update these Terms from time to time.
When changes are made, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable in the State of Wyoming, without regard to conflict-of-law principles, except where applicable law provides otherwise.
16. Contact Us
If you have questions about these Terms, please contact us:
ZenReveal LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@zenreveal.com