Privacy policy

ZenReveal LLC (“ZenReveal,” “we,” “us,” or “our”) operates the AERVENA website and online store. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details
  • Information you provide when contacting customer support
  • Other information you voluntarily provide to us

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, and information about how you interact with our website.

How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Provide shipping and delivery updates
  • Provide customer support
  • Respond to questions and requests
  • Manage returns and refunds
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send transactional communications
  • Send marketing communications when permitted by law and where applicable
  • Detect, prevent, and address fraud, security issues, and unauthorized activity
  • Comply with applicable legal and regulatory requirements

Payment Information

Payments made through our website are processed by third-party payment providers.

We do not need to store your complete payment card information ourselves to process your order. Payment information is handled according to the privacy policies and security practices of the applicable payment provider.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand website usage, analyze traffic, and improve our services.

Some cookies may be placed by third-party services that help us operate our store, analyze website performance, or provide advertising and marketing services.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

How We Share Information

We may share information with trusted service providers that help us operate our business, including providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and technology
  • Analytics
  • Customer support
  • Marketing and advertising
  • Fraud prevention and security

These service providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, property, safety, or the safety of others.

We do not sell your personal information for money.

Marketing Communications

If you subscribe to receive marketing communications from us, we may send you information about AERVENA products, promotions, offers, and other updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer service requests.

Third-Party Services

Our website may use third-party services and platforms to provide payment processing, analytics, advertising, shipping, customer support, and other functionality.

These third parties may collect or process information according to their own privacy policies.

We encourage you to review the privacy policies of third-party services when appropriate.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage system is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, enforce our agreements, and comply with applicable legal obligations.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Exercise other privacy rights available under applicable law

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

ZenReveal LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@zenreveal.com