Shipping policy

We offer Free Shipping on AERVENA orders.

Order Processing

Orders are typically processed within 1–2 business days after the order is placed.

Orders may take longer to process during holidays, promotional periods, or periods of high order volume.

Shipping & Delivery

After your order has been processed, estimated shipping time is 7–14 business days.

Delivery times are estimates and may vary depending on your destination, carrier, customs processing, weather, holidays, and other circumstances outside our control.

Where We Ship

We currently ship to customers in the United States and internationally.

International orders may require additional time for customs clearance and local delivery.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after your package has been handed to the carrier.

Fulfillment Locations

Orders are fulfilled from our U.S. warehouse whenever inventory is available.

If inventory is temporarily unavailable at our U.S. warehouse, your order may be fulfilled from another location to help keep your order moving.

Shipping Delays

While we work to meet the estimated delivery times above, delays may occasionally occur due to circumstances beyond our control, including:

  • Carrier delays
  • Severe weather
  • Holidays and peak shipping periods
  • Customs processing
  • Incorrect or incomplete shipping information
  • Other unforeseen circumstances

If your order appears to be delayed, please check your tracking information first. If you need assistance, contact us at support@zenreveal.com.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate when placing your order.

If you notice an error after placing your order, contact us as soon as possible at support@zenreveal.com. We cannot guarantee that changes can be made once an order has entered processing or has been shipped.

Lost or Damaged Packages

If your tracking information shows that your package has been delivered but you cannot locate it, please first check around your delivery address and with household members, neighbors, or the carrier.

If your package arrives damaged, please contact us at support@zenreveal.com with your order number and, when possible, photos of the package and product.

Contact Us

If you have questions about shipping or your order, please contact:

ZenReveal LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Email: support@zenreveal.com